Web Help Desk Software - Free Ed. (.rpm)

171.00 MB

Publisher Description

No expiration, no ads, just free. The free help desk software edition of Web Help Desk Software for Linux server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.

Free Help Desk Software Features:

- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- LDAP / Active Directory Synchronization
- Knowledge-base Management
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Reporting Included

Free Help Desk Software Integration:

- iPhone App - search: Web Help Desk Mobile
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Email-to-Ticket Conversion

The Web Help Desk Software - Free Edition: All of the features, none of the hassles.

Program Details


Publisher Web Help Desk Software
Released Date 2010-11-17
Languages English


Category Business
Subcategory Helpdesk & Remote PC

System requirements

Operating systems linux

Download information

File size 171.00 MB
Total downloads 49


License model Free
Price N/A

Version History

» version   -   posted on 2010-11-17
Free help desk software for Linux - Free Web Help Desk Lite Edition

» version   -   posted on 2008-12-09
Added Support for generating both installer and uninstaller setup

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Release Date: 2010-11-17
Publisher: Web Help Desk Software
Operating System: linux