Web Help Desk Software - Free Ed. (.rpm) 10.0.18.3


Free
171.00 MB
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Publisher Description



No expiration, no ads, just free. The free help desk software edition of Web Help Desk Software for Linux server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.

Free Help Desk Software Features:

- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- LDAP / Active Directory Synchronization
- Knowledge-base Management
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Reporting Included

Free Help Desk Software Integration:

- iPhone App - search: Web Help Desk Mobile
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3

The Web Help Desk Software - Free Edition: All of the features, none of the hassles.

Program Details



General

 
Publisher Web Help Desk Software
Released Date 2010-11-17
Languages English

Category

 
Category Business
Subcategory Helpdesk & Remote PC

System requirements

 
Operating systems linux

Download information

 
File size 171.00 MB
Total downloads 49

Pricing

 
License model Free
Price N/A

Version History



» version 10.0.18.3   -   posted on 2010-11-17
Free help desk software for Linux - Free Web Help Desk Lite Edition

» version 3.0.1.5   -   posted on 2008-12-09
Added Support for generating both installer and uninstaller setup






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Release Date: 2010-11-17
Publisher: Web Help Desk Software
Operating System: linux